Shipping Information
Shipping
At DA Atelier, we are committed to ensuring a seamless shopping experience for our customers. Please take a moment to familiarize yourself with our Shipping and Returns Policy.
Shipping Information:
Processing Time:
- Orders are typically processed within 2-4 business days after payment is confirmed.
- Orders place on weekends or holidays will be processed the following business day
Shipping Methods:
- We offer different shipping options to cater to your needs. Please choose the preferred shipping method during checkout.
Shipping Costs:
- Shipping costs are calculated at checkout based on the selected shipping method, weight of item and delivery destination.
Order Tracking:
Once your order has been shipped, a tracking number will be provided via email. You can track your package's progress using the provided tracking information.
International Shipping:
- We do not offer international shipping at this time, we apologize for any inconvenience.
Delivery Issues:
- In the rare event of a delivery issue or delay, please contact our customer support team at and we will be happy to assist you.
Return Policy
Returns and Exchanges
Eligibility:
- To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
Return Period:
Our standard return period is 15 days from the date of delivery. Please contact us within this timeframe to initiate the return process.
Refunds
Refunds:
- Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method.
Non-Returnable Items:
- Items listed on our "Sale" Page are final sale and non-returnable.