Shipping Information

Shipping

At DA Atelier, we are committed to ensuring a seamless shopping experience for our customers. Please take a moment to familiarize yourself with our Shipping and Returns Policy.

Shipping Information:

Processing Time:

  • Orders are typically processed within 2-4 business days after payment is confirmed.
  • Orders place on weekends or holidays will be processed the following business day

Shipping Methods:

  • We offer different shipping options to cater to your needs. Please choose the preferred shipping method during checkout.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the selected shipping method, weight of item and delivery destination.

Order Tracking:

Once your order has been shipped, a tracking number will be provided via email. You can track your package's progress using the provided tracking information.

International Shipping:

  • We  do not offer international shipping at this time, we apologize for any inconvenience. 

Delivery Issues:

  • In the rare event of a delivery issue or delay, please contact our customer support team at and we will be happy to assist you.

Return Policy

Returns and Exchanges

Eligibility:

  • To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.

Return Period:

Our standard return period is 15 days from the date of delivery. Please contact us within this timeframe to initiate the return process.

Refunds

Refunds:

  • Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method.

Non-Returnable Items:

  • Items listed on our "Sale" Page are final sale and non-returnable.